Terms and Conditions

www.charlottegaisford.co.uk is a site operated by Charlotte Gaisford Ltd

We are registered in United Kingdom under company number 9312086 and with our registered office at Woodhall Cottage, Barrasford, Hexham, Northumberland, NE48 4DB
Our main trading address is Woodhall Cottage, Barrasford, Hexham, Northumberland, NE48 4DB

Invoice and Shipping

When you are emailed an invoice PLEASE CHECK you have the correct

Fabric colour and quantity, pattern and delivery address
Wallpaper colour and quantity, pattern and delviery address

CORRECT DELIVERY ADDRESS
If you are sending to a third party and you have not checked the delivery address we are not responsible for re-shipping the order.
When the invoice has been paid we presume all the information is correct and we will continue to order and ship using the information provided on the invoice.
It is a good idea to check your invoice before paying because we can make a mistake from taking your order and sending you the invoice.

ICO notification

The website is owned by Charlotte Gaisford and the data controller is Charlotte Gaisford

Contract execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

Email newsletter

If you sign up to our newsletter we may use your email address to send you information about products or services.

You can opt out of these at any point and you can ask
for personal data to stop being recorded at any time.

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the table below.

Strictly necessary cookies – these are cookies that are essential to the operation of our website
Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.
Functionality cookies – These cookies are used to recognise you when you return to our website.

Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

The IP address of your computer
The referring website from which you have got to our website from

The reasons for this are:

To make ongoing improvements to our website based on this data

To see our most popular sources of business

Disclosure of personal data

We may disclose your personal data:

to other companies within our group
if we sell our business
to agents and service providers
In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website [customers and sales] in order to describe our services to prospective partners [advertisers, sponsors] and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Notices

All notices you send us must be sent to the contact details on this site www.charlottegaisford.co.uk We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

Conclusion